Terms and Conditions

Terms & Conditions

1. These Terms and Conditions of Sale shall be incorporated into all Contracts of Sale made by Mobal solutions ltd for the sale of any Goods. Any printed or other terms or conditions used by the Customer are excluded and Mobal solutions ltd shall not be bound by any terms or conditions in the Customer’s order. If the Customer’s order contains any terms and conditions then these Terms and Conditions of Sale shall take precedence over such terms and conditions in the Customer’s order which shall be deemed deleted without notice.

Any typographical clerical or other inaccuracy or omission in any sales literature advertisements quotations price lists acceptance of offer invoices delivery note or any other document or information issued by Mobal solutions ltd shall be subject to rectification without any liability on the part of Mobal solutions ltd
Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Customer’s acceptance of these Conditions. All postal methods used are guaranteed delivery services.

Registered Address:

2. Price

Mobal solutions ltd sales literature, price lists, other advertising literature or other material do not constitute an offer unless expressed in a fixed quotation open for a specific period and Mobal solutions ltd reserves the right to withdraw or revise the same at any time prior to the Agreement.

All products on the website are including Value Added Tax (VAT) and any other United Kingdom tax or duty payable.

Goods must be paid for in full. Maintaining security, payments can be made on the website with credit debit card with paypall.Where goods are not paid for in full Mobal solutions ltd reserve the right to hold dispatch of the goods until total funds are cleared.

Whilst every care is taken to ensure correct prices on our website we do reserve the right to change a price in exceptional circumstances. If a price is corrected due to exceptional circumstances, customers will be informed of the change before payment is processed and offered the opportunity to cancel their order.

3.  Availability and Delivery

Acceptance and completion of an order is subject always to the goods which have been ordered being available and Mobal solutions ltd shall be under no liability for delay or non-performance caused either by the goods being not available or by any circumstances beyond Mobal solutions ltd control.

Mobal solutions ltd cannot give a time of delivery, unless specified. Any date for delivery given by Mobal solutions ltd is the best estimate that can be made and Mobal solutions ltd shall not be liable for any loss or damage (whether direct or consequential). Contact Mobal solutions ltd for further details.

Mobal solutions ltd do deliver any orders to United Kingdom and European union countries

We endeavour to dispatch all in stock accessories within 1 working day of the payment for goods have been made. However we may occasionally have excessive orders, in which case allow up to 14 days for delivery.

Parcels sent to remote parts of the United Kingdom, such as Northern Scotland and parts of Northern Ireland, the Channel Islands and the Isle of Man etc may take longer to deliver.

4. Risk

Once goods have been delivered to the customer Mobal solutions ltd. are not responsible for any damage or loss to the product(s) after this time.

5. Waiver

No waiver or modification of the Terms of this Agreement shall be binding upon Mobal solutions ltd unless made in writing and signed by the Managing Director of Mobal solutions ltd.

Mobal solutions ltd will endeavour to inform the customer of any hindrance or delay of the order however Mobal solutions ltd will incur no liability for failure to give such notice.

6. Faulty Goods and Defects

If your goods arrive faulty or damaged, or a fault becomes apparent in the first 14 days after delivery, we will either provide a full refund or dispatch new goods as soon as possible after the faulty goods have been returned to us.

If the goods are not faulty you have 7 working days from the day the goods arrive to cancel the order and return the goods at your cost for a refund. A refund will be provided within 7 working days.

The goods must be returned in an unused and re-saleable condition. You are responsible for the cost of safe carriage back to us. The product should be packed in its original packaging. It is essential that there is no damage to any part of packaging. Care must be taken when packing products for transit. You are advised to arrange for adequate insurance to cover the product during its return journey.

Goods which are to be replaced will be dispatched once the original goods have been received.

Mobal solutions ltd shall have no liability for destruction or damage to the Customer’s data howsoever arising including defects in the Goods and for repair or Service undertaken by. Mobal solutions ltd

For returns procedures please email our customer services department on [email protected]

7. Indemnity

The Customer agrees to indemnify Mobal solutions ltd against any damages losses costs claims or expenses incurred by Mobal solutions ltd in respect of any claim brought agains Mobal solutions ltd t by any third party for

Any loss injury or damage wholly or partly caused by the Goods or its use

Any loss injury or damage in any way connected with the performance of this Agreement

8. Product Warranty

All products come with manufacturer’s warranty. This warranty does not affect your statutory rights which cannot be excluded or restricted at law.

Additional insurance and extended warranty are not available as yet.

9. Payment Authorisations
By accepting these terms and conditions you agree that Mobal solutions ltd are authorised to charge your credit or debit card for the goods supplied. You also agree that we are authorised to charge your card with any other charges specified within these Terms & Conditions and within our Returns Policy.

10. Returns & Cancellations

You have the right to cancel an order within 10 working days after the day the goods were delivered unless we have previously stipulated to you via email that we are buying the goods in exclusively for you and that you have acknowledged by email that you accept your order cannot be cancelled.

If you wish to cancel your order you must notify Mobal solutions ltd via email within the stated 10 working day period. Cancellations after 10 working days will not be accepted. Upon notifying Mobal solutions ltd of your cancellation you will receive information of how to return your order if already shipped. You must return the goods to Mobal solutions ltd in the same condition and completeness as Mobal solutions ltd delivered them to you.

The goods remain your property and responsibility until such time as Mobal solutions ltd t signs acceptance of the return delivery of the goods. We strongly advise you to use a secure signed-for service, and you should note that the cost of returning the goods is your responsibility. Should you wish to return any goods, please send us an email requesting your reason for return and ensure you quote your order number so there is not a delay in processing your return.

Any faults that occur within the first 10 days after the goods arrive must be reported to Mobal solutions ltd within a reasonable time frame, to be eligible for refund or a replacement. If your goods develop a fault after the first 10 days following receipt you have a right to return the goods to us. We will have the goods send a replacement. This will be confirmed by email.

If the goods are not faulty you have 7 working days from the day after the goods arrive to cancel the order and return the goods for a refund. A refund will be provided within 7 days and will be issued to the same card used to complete your purchase. Please note that packaging must be in pristine condition. Return shipping is at the customer’s expense.

If you wish to return any goods you must notify Mobal solutions ltd and we will issue you with a unique RMA number if the return is authorised. Please note that you should not send any goods back until you have received this RMA authorisation number, otherwise we will be unable to process your return. Please follow all instructions that accompany the RMA number carefully